Terms & Conditions
RxSaveZ Terms of Use
Welcome to RxSaveZ!
RxSaveZ is dedicated to helping patients navigate the complex world of medical tourism and surgical interventions. We offer a platform for medical second opinions, telehealth consultations, and patient-centric services designed to save you money, time, effort, and worry. By using RxSaveZ's website, mobile applications, or services (collectively "Services"), you agree to the following Terms and Conditions.
1. General Disclaimer
The information provided by RxSaveZ is intended to support, not replace, your relationship with your healthcare provider. Our Services are designed to offer independent second opinions and assist you in making informed decisions about surgical interventions. Always consult with your primary healthcare provider or surgeon for specific medical advice. In case of emergency, contact local emergency services immediately.
2. Agreement and Consent
By accessing our Services, you confirm that you have read and agree to these Terms and Conditions, including our Privacy Policy. If you do not agree to these terms, please discontinue your use of the Services.
These Terms and Conditions are subject to change at any time. Your continued use of the Services after changes are posted constitutes your acceptance of the revised terms.
3. Age and Capacity
RxSaveZ's Services are intended for adults aged 18 and above. By using our Services, you represent that you have the legal capacity to enter into a binding agreement.
4. Patient Information and Privacy
Protecting your privacy is a priority for RxSaveZ. We collect and store personal and health information only as needed to provide our Services. For more information on how we handle your data, please review our Privacy Policy. By using our Services, you authorize RxSaveZ to access, store, and share your personal and medical information as required to provide the Services.
5. No Doctor-Patient Relationship
Using RxSaveZ's Services does not create a doctor-patient relationship. Our platform connects you with medical professionals for second opinions, but any advice or consultation does not substitute for professional medical advice from your primary healthcare provider. RxSaveZ is not responsible for any medical decisions or treatments you choose to pursue based on the information obtained through our platform.
6. Medical Second Opinions
RxSaveZ provides medical second opinions through telehealth consultations with qualified specialists. Our platform offers:
Access to multiple surgeons and specialists for video consultations.
A dedicated Patient Relationship Manager (PRM) to guide you through the process.
A personalized approach to your healthcare journey.
Limitations:
Second opinions are based on the information you provide. Ensure that your medical records are complete and accurate.
RxSaveZ does not issue prescriptions.
Our services do not include medical emergencies or urgent care.
7. RxVaultz - Healthcare and Medical Records
RxVaultz is an online service for storing and managing healthcare and medical records, set to launch in October 2024. By using this service, you agree to the collection and storage of your medical records. RxSaveZ will take all reasonable precautions to protect your data.
8. RxRewardz - Loyalty Program
RxRewardz is a loyalty program offering discounts on medical devices, pharmaceuticals, and nutraceutical products, launching in January 2025. Participation in this program is subject to additional terms and conditions, which will be made available upon launch.
9. Payment, Cancellation, and Refund Policy
All fees for RxSaveZ's Services must be paid in advance. We use third-party payment gateways for online transactions. Any refunds or cancellations are governed by the following:
Cancellation by User:
Before the scheduled appointment time, you will receive a full refund of the consultation fees (excluding convenience fees).
After the scheduled appointment time, no refunds will be provided.
Cancellation by RxSaveZ:
If an appointment is canceled due to the unavailability of a doctor, you will receive a full refund of the consultation fees and convenience fees.
Refunds are processed within 7 working days and are subject to the payment terms of the third-party payment gateway.
10. Responsibilities of Users
As a user of RxSaveZ, you are responsible for:
Keeping your account credentials confidential.
Providing accurate and up-to-date personal and medical information.
Ensuring that you use the Services for lawful and non-commercial purposes.
11. Limitation of Liability
RxSaveZ's liability for any claims arising from the use of our Services is limited to the amount paid by you for the Services. RxSaveZ is not liable for any indirect, special, incidental, or consequential damages arising from the use or inability to use the Services.
12. Content Ownership and Copyright
All content on the RxSaveZ website and applications, including text, graphics, images, and software, is the property of RxSaveZ or its licensors and is protected by copyright laws. You may not reproduce, modify, or distribute this content without express written consent from RxSaveZ.
13. Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us at support@rxsavez.com

